Through this Ethics Hotline, Goodwill of Silicon Valley maintains a “Zero Tolerance” position in regards to unethical, illegal, dishonest or inappropriate behaviors at any of its retail locations, donation centers or at headquarters. Employees, donors, and shoppers may report this information to any available supervisor, the Vice President of Human Resources, or the CEO. An Ethics Hotline is also available as a resource to confidentially report violations. The Ethics Hotline is administered by an independent third party who will receive the issue and forward it to the CEO and Vice President of Human Resources.

Toll free Ethics Hotline: 888-569-9932

File an Ethics Report Online: Click here

The person making the report is not required to identify himself/herself unless they wish to do so. Employees, donors, and shoppers are encouraged to use the hotline whenever necessary and to provide as much information as possible regarding the issue. This will help Goodwill of Silicon Valley management to best determine the actions required. Again, the toll free number is 888-569-9932 .

GWSV does not tolerate retaliation for providing information and/or participating in an investigation. If you believe you are experiencing retaliation in any form, please contact the Vice President of Human Resources.

Goodwill of Silicon Valley’s Ethics Hotline is a reporting system that allows employees, volunteers, clients, and other stakeholders to report any ethical concerns they may have about the organization’s operations or the conduct of its staff. The Ethics Hotline is a confidential and anonymous reporting system, ensuring that individuals can report any issues without fear of retaliation.

Goodwill of Silicon Valley’s Ethics Hotline is an essential component of the organization’s commitment to ethical conduct. It provides a safe and secure channel for employees and other stakeholders to report any concerns they may have about the organization’s operations, including issues related to financial improprieties, conflicts of interest, or any other violations of the organization’s ethical standards.

It is also an important tool for Goodwill of Silicon Valley’s management team to identify areas where the organization may need to improve its policies or procedures to prevent future ethical lapses. By analyzing the reports received through the Ethics Hotline, the organization can identify patterns or trends that may indicate systemic issues that need to be addressed.

Disclosure of Information

Goodwill of Silicon Valley will not, under any circumstances, use your information for marketing purposes outside the scope of Goodwill of Silicon Valley nor disclose, rent, or sell any of the information we collect to any outside party.

Goodwill of Silicon Valley reserves the right to change our policy at any time with respect to any information collected following the posting of our revised privacy policies, and also reserves the right to change our privacy policy with respect to all information collected to conform to state or local legal requirements as those requirements may change from time to time. Any such change to conform to state or local legal requirements will not result in a lessening of the extent of privacy protection afforded to the information which we have collected prior to the date of the change in policy, except to the extent required by law.

How we protect your information

www.goodwillsv.org uses secure server software (SSL) to encrypt all personal information you input before it is sent to us via the internet. In addition, all of the customer data we collect is protected against unauthorized

How we use your information

Goodwill of Silicon Valley may use the information we collect to notify you about important functionality changes to the Web site, new services, and special events we think you will find valuable. We also may use Google AdWords’ free conversion tracking feature to track conversions on our site. This information is used to help us measure the results of our marketing efforts, so we can make the most informed decisions that support our social enterprises. For more information or to opt-out please see Google’s Advertising and Privacy policy. Additionally, we may also implement a Twitter website tag to collect conversion tracking data and collect data for remarketing purposes. The website tag for remarketing collects visitor cookie IDs and allows us to serve you tailored ads and opportunities based on your interests. You may opt out of Twitter’s collection of remarketing data here.

Your consent

By using our Web site, you consent to the collection and use of this information by Goodwill of Silicon Valley. Goodwill of Silicon Valley reserves the right to change our privacy policy at any time. If we decide to change our privacy policy, a revised copy will be posted on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

Terms and Conditions

Proprietary Materials

All materials contained on this web site are Copyright ©2022 Goodwill of Silicon Valley or are licensed or otherwise published by GWSV with the permission of the owner of the material. All rights in such materials are reserved to the respective owners.

The materials posted on this site may be retrieved and downloaded solely for not-for-profit or educational purposes (“Authorized Uses”), provided that such Authorized Uses do not include posting, publication, transmission, or dissemination of such materials in digital or electronic form by means of the World Wide Web, e-mail, online services or any other medium now existing or hereafter developed, or the making of more than thirty (30) printed copies.

No materials contained on this web site may otherwise be copied, modified, published, broadcast, or otherwise distributed without the prior written permission of GWSV. Any reproduction permitted under this User Agreement must contain the following notice: “Copyright ©2022 Goodwill of Silicon Valley. All rights reserved.”

The information contained on this web site, or any other web site owned, operated, licensed, or controlled by GWSV, as well as the design and layout of such web sites, contains elements protected by trade dress, copyright, or other laws, and may not be copied or imitated in whole or in part. No text, logo, graphic, sound, or image from this web site may be copied, except in connection with the Authorized Uses described above, or retransmitted without the express written permission of GWSV.

Warranties

GOODWILL OF SILICON VALLEY (GWSV) MAKES NO WARRANTIES OR REPRESENTATIONS OF ANY KIND CONCERNING THE INFORMATION CONTAINED ON THIS WEB SITE OR ANY LINKED SITE FOR ANY PURPOSE. ALL SUCH INFORMATION IS PROVIDED “AS IS.”

GWSV MAKES NO WARRANTIES OR REPRESENTATIONS OF ANY KIND THAT THE SERVICES PROVIDED BY THIS WEB SITE OR ANY LINKED SITE WILL BE UNINTERRUPTED, ERROR FREE, OR THAT THE SITE OR THE SERVER THAT HOSTS THE SITE ARE FREE FROM VIRUSES OR OTHER FORMS OF HARMFUL COMPUTER CODE.

IN NO EVENT SHALL GWSV, ITS EMPLOYEES, ITS AGENTS, OR ANYONE ELSE WHO HAS BEEN INVOLVED IN THE CREATION, PRODUCTION, OR DELIVERY OF THESE PAGES, BE LIABLE FOR ANY DIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS SITE OR ANY LINKED SITE.

Social Media Goodwill of Silicon Valley’s social media sites are provided for the purpose of promoting discussion and fostering knowledge about Goodwill. It is not intended for users to share personal information, search for jobs, make personal connections or develop personal relationships in the manner that social networking sites are intended. Users of Goodwill social media sites are discouraged from providing unnecessary personal information, about themselves or others, and where such is considered a violation of the Terms and Conditions of the site, may result in termination of a user’s account.

External Links, Links to external web sites do not imply an endorsement of the materials disseminated at those web sites, nor does the existence of a link to another site imply that the organization or person publishing at that site endorses any of the materials at this site. Links to other web sites are provided by Goodwill of Silicon Valley(GWSV) as a convenience to its users. GWSV is not responsible for the materials contained at any web site linked to this site.

Web Accessibility

Goodwill of Silicon Valley monitors this web site to ensure that it continues to meet and exceed accessibility standards. Our site is WCAG Level AA Compliant, and incorporates additional web accessibility standards set by the World Wide Web Consortium’s (W3C) Web Accessibility Initiative. Our site is also compliant with Section 508 of the Rehabilitation Act requiring that electronic and information technology (including web sites) of federal agencies be accessible to people will disabilities.

User-Generated Content Terms Of Use

Goodwill of Silicon Valley reaches out to social media users to seek their permission to feature content on our various sites, social channels and in various promotional materials.

If you choose to allow us to use your social media content (“User Content”) by replying with the hashtag #Goodwillsiliconvalley, you agree to these Terms of Use.

You hereby grant to Goodwill of Silicon Valley and its related companies, agents, licensees, sublicensees, contractors, successors, legal representatives, assigns, and third-party service providers, and their respective retail partners, marketing or public relations agencies, and other affiliates (the “Licensed Parties”) a worldwide, perpetual, irrevocable, royalty-free, fully-paid, non-exclusive, transferable, sublicensable right to use your User Content in any manner to be determined in the Licensed Parties’ sole discretion, including but not limited to on webpages and social media pages operated by the Licensed Parties, in promotional emails and advertisements, and in any and all other marketing, promotional and advertising initiatives, and in any media now or hereafter known. The Licensed Parties may use, display, reproduce, distribute, transmit, create derivative works from, combine with other materials, alter and/or edit your User Content in any manner in their sole discretion, with no obligation to you whatsoever.

You grant the Licensed Parties the right to use your username, real name, image, likeness, descriptions of you, location or other identifying information, including but not limited to your voice, in connection with any use of your User Content.

You own the intellectual property rights to your User Content and have obtained rights from any third parties. You represent and warrant that you have the permission and authority to provide the aforementioned license to Goodwill of Silicon Valley.

If individuals other than you appear in the photo or video, you represent and warrant that you have permission and consent (or their parent’s or legal guardian’s permission and consent if a minor) license the right to use their name, image, likeness, voice, and other features contained in the User Content to Goodwill of Silicon Valley.

You are releasing Goodwill of Silicon Valley from any liability and you promise not to sue or file a claim against Goodwill of Silicon Valley for its use of the User Content as described in this policy.

Changes to Terms and Conditions for User-Generated Content

We reserve the right to modify or terminate any User-Generated Content or service therein for any reason, and without notice, without liability to you, any other Member, or any third party. We also reserve the right to modify these Terms and Conditions for User Generated Content from time to time without notice. You are responsible for regularly reviewing these Terms and Conditions for User Generated Content so that you will be apprised of any changes.

Goodwill of Silicon Valley invites you to join our community and post your thoughts on our website and social networking pages

But before you comment, please read these basic rules:

Be appropriate. Comments with obscene, explicit, sexist, racist or otherwise derogatory language or images will be deleted.

Be polite. Comments containing personal attacks, insults or threats will be deleted.

Be honest. Potentially libelous comments will be deleted.

Don’t ‘spam.’ Comments advertising or promoting commercial products and services will be deleted.

Comments on our web site are held for moderation and approved several times daily.

We reserve the right to delete or reject any comment or ban any user who violates our community code of conduct. Community comments don’t reflect the views of Goodwill of Silicon Valley or its employees unless stated otherwise.

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